Travelling to a Covid vaccination centre

Travelling to a vaccination centre

Key Messaging:

  • The Transport Helpline provides advice but is not a transport booking line
  • If you have been invited to a vaccination site that you can't get to, you will be invited to another place in due course.

For patients:

  • Before you make your vaccination appointment, think about how you'll get there
  • Book for a day and time when this is likely to be easiest
  • Ask someone in your household or support bubble to take you
  • Use public transport. Bus and taxi operators are following covid-safe guidelines but make sure you wear your mask and sanitise your hands before and after your journey
  • If you need accessible transport, many taxi companies have suitable vehicles.
  • If you need advice on transport options,
  • If you book your vaccination appointment and then find you can't get there, you can re-arrange your appointment for a different time or venue
  • If none of these work for you, DON'T WORRY. Other options are being developed and you will be invited to have your vaccine elsewhere at a later date.

There are no NHS patient transport services available for the vaccination programme. If people are unable to drive themselves to a COVID - 19 vaccination centre, or get a lift from a member of their household or support bubble, they may be able to use public transport. 

The Lincolnshire Transport Helpline provides information and advice on a wide range of transport options including community car schemes and CallConnect.  The helpline can be contacted on 0345 456 4474 or by  https://lincsbus.info/accessing-lincolnshire-transport/transport-helpline/ .   The helpline operates from 9am-6pm Mon-Fri and 9.30am-4pm on Saturday.  

CallConnect is an on-demand bus service that is paid for by the customer.  If someone has a concessionary bus pass due to age or disability then they can access CallConnect free of charge. For the purposes of the COVID – 19 vaccination programme only, Transport Services have agreed to extend this free to anyone aged 67 and over, regardless of whether they have a bus pass or not.